Recruiterbox Blog

Your source for ideas and best practices in hiring and HR

Q&A Interview: How to Hire Great Customer Support Specialists

17 July 2017
Matt Dale is the Support Team Coordinator for Illuminate Education. He was nice enough to share his thoughts on modern customer support and Illuminate Education’s process when hiring new support specialists. Can you provide an overview of Illuminate Education and how your support team operates? We’re a software-as-a-service provider for the K12 education market. School … Continue reading “Q&A Interview: How to Hire Great Customer Support Specialists”

Interviewing for Culture Fit: Questions for Common Company Values

11 July 2017
When hiring, you first and foremost make sure candidates have the required skills, experience and education for the role. But after you find a few people who fit the bill, you should then consider if they’ll gel with their team members and the company as a whole. Every interviewer needs to answer the question, “Is … Continue reading “Interviewing for Culture Fit: Questions for Common Company Values”

The Best Job Prospecting Sources for Finding Candidates

30 June 2017
Instead of going through a mishmash of resumes when hiring, your time can be better spent prospecting. That means exploring online – and to some extent the real world – so you can connect with great candidates and convince them you have their next career opportunity. Job prospecting isn’t easy but the payoff is huge. … Continue reading “The Best Job Prospecting Sources for Finding Candidates”

6 Companies That Excel at Describing the Workplace Culture

19 June 2017
The word “culture” is used a lot in the recruiting and HR profession. The people who join your company not only need to have the know-how for their individual role. They also need to have a personality that meshes with their team and the wider company.   Click here to download a free worksheet you can use … Continue reading “6 Companies That Excel at Describing the Workplace Culture”

Bring Sanity to Your Workplace – Talking to SaneBox

12 June 2017
For many workplaces, email is the bane of the people that work there. In an effort to bring sanity and calm to the world of the inbox, our friends over at SaneBox have created a revolutionary approach to managing email. They believe email can be a powerful tool, rather than a necessary burden, and that … Continue reading “Bring Sanity to Your Workplace – Talking to SaneBox”