Candidate Experience

Overview

Providing candidates an amazing experience is the key to consistently hiring great talent. Companies that have notoriously long, or inconsistent communication suffer in attracting good talent in the long run. This is especially true, if you are hiring for roles in a “candidate market.”

“So, what makes an amazing candidate experience?”

Great Careers Website

A careers page is not just a list of jobs you’re hiring for. It is your pitch to your aspiring applicants.

Your careers site should include:

  • Everything your candidates should know about your company.
  • A snapshot of your work culture, hopefully a teaser for what it’s like to work at your company.
  • An up-to-date list of openings you are currently hiring for.

Great career sites go beyond just capturing interested candidates. Subscription to newsletters and invites to events are great ways to engage your target audience earlier.

User-Friendly Application Process

Once a candidate is ready to apply for a job, their first real interaction with your company is the online application form.

Your application process should be:

  • Hassle-free: No unnecessary registration/sign-up process just to apply.
  • Concise: Every additional field in your application form will cause a slight drop in the number of applicants. You should be able to customize the application form, so you can get your candidates to share the right information to help you screen them faster.
  • Accessible: Ensure your application form works well across different types of devices and browsers. Often times, candidates will prefer to use their mobile device, rather than a desktop.
  • Avoid duplication: Make resumes optional, especially if their portfolio is available online. Optimizing their experience ensures they stay within your process.

“LinkedIn has replaced resumes for many opportunities. A publicly available portfolio is preferable over resumes - like Github/StackOverflow for developers, Dribbble/Behance for designers”

Seamless, Stress-Free Interviewing Experience

Communication plays a crucial part in this stage. Your ATS should help you be prompt and responsive to your candidates. Your process should help candidates go through a fair, consistent evaluation that focuses on identifying their strengths and weaknesses.

Your Interviewing experience needs to include:

  • Prompt: Ensure fast replies to your candidates’ queries.
  • Scheduling: Arranging interviews shouldn’t take too many email exchanges. Ideally, your candidate should be able to choose from a list of possible time slots.
  • Courtesy: Provide courteous feedback at every stage of the interview process.
  • On-boarding: Ensure a seamless transition to on-boarding and provide a great welcoming experience to new hires.

“Always remember to continue engaging with unsuccessful candidates through newsletters and events”

Simple Offer Acceptance and a welcoming Onboarding Experience

After devoting so many resources to finding a great candidate, companies still lose out on promising potential hires at this stage. It's frustrating and expensive when you have to restart at square one.

Keep in mind the following useful tips:

  • Keep your offer negotiation and acceptance process simple.
  • Use e-signatures to take the hassle out of signing documents.
  • Have a plan of onboarding activities to engage with new hires before their first day.
  • Introduce your new hire to their future team members to help soothe their nerves.
  • Ensure a seamless transition to on-boarding and provide a warm, welcoming experience to your successful candidates.

“How does Recruiterbox help you provide an amazing candidate experience?”

Great Careers Website

  • Comes with a ready-to-use careers site that lists all your available job opportunities.
  • Already have a good careers section on your website? No problem…our jobs widget can be embedded on your current site so your current openings will automatically be displayed. It blends with your current design and can be set up in a matter of minutes.
  • Our powerful APIs let you design and build your own jobs listing page and application forms.

User-Friendly Application Process

  • No registration required for completing an application.
  • Fully customizable form - as little or as many required/optional fields that fit your needs.
  • Works effortlessly across multiple devices and browsers.
  • Resumes and other attachments are automatically uploaded with the candidate's application.
  • Automatically capture your candidate's social footprint.

Seamless Interviewing Experience

  • Our automated email responders allow you to inform every candidate that you received their application.
  • Use email templates and automated responses for common interactions with candidates.
  • Already found a successful candidate? Candidates don’t fulfill your skill requirements? Create and use shared email templates so you can respond to any number of candidates simply and promptly.
  • Easily schedule interviews with calendar invites that work across a range of apps/platforms.
  • Provide interviewers with assessments templates so every candidate is given a fair and consistent chance at your opportunity.
  • Integration with employee onboarding/HRMS software.

Learn how Recruiterbox can help you provide a great candidate experience